POLICIES

Shellac Polish

Shellac is a long lasting polish that we guarantee for seven days. If your shellac chips within seven days, please let us know right away so that we can arrange a fix for you. Please be prepare to let us know the day you came and the technician that worked on you.

 

 

Punctuality

Please contact us if it appears that you are going to be late to an appointment. If you are expecting to be more than ten minutes late we cannot guarantee completion of the services booked, but as always, we’ll make every effort to do so.

 

 

Personal Items

LAVANDE is not responsible for personal items that have been damaged during services.  Please be extra careful on your personal items.

 

 

Payment Methods

Cash, Visa, MasterCard, Discover, American Express and LAVANDE Gift Cards are acceptable tenders for all services and products. All other forms of payments, including checks will not be accepted.

 

 

Gift Cards

Gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift certificates are non-refundable. Additionally, LAVANDE Nail Bar is not responsible for lost, stolen or damaged cards or any unauthorized card use. Lastly, gift cards expires two years from the date of purchase.